Introduction
Pathbound is the customer-context layer for AI agents and humans. It connects data from your CRM, website analytics, email, LinkedIn, and other tools into a single profile per contact and company — then exposes that context through three surfaces:
- REST API — Programmatic access to contacts, companies, actions, agents, events, segments, and identities.
- MCP server — Same data, tool-shaped, for Claude.ai and other Model Context Protocol clients.
- Tracker — A 4 KB JavaScript snippet that captures behavioral events on your website and links them to contacts.
These docs cover all three.
Where to start
Section titled “Where to start”| If you want to… | Go to |
|---|---|
| Make your first API call | Quickstart |
| Understand the object model | Concepts |
| Authenticate | Authentication |
| Browse REST endpoints | API Reference → Contacts |
| Connect Pathbound to Claude.ai | MCP → Overview |
| Capture website behavior | Tracker → Install |
Base URL
Section titled “Base URL”All API v1 endpoints are served under:
https://api.pathbound.ai/v1The MCP server lives at https://mcp.pathbound.ai. The tracker is served from https://tracker.pathbound.ai/tracker.js.
Error format
Section titled “Error format”All REST error responses follow a consistent shape:
{ "status": "error", "error": "A human-readable message", "details": [], "timestamp": "2026-04-29T12:00:00.000Z"}Validation errors (400) include a details array with per-field messages.
Rate limits
Section titled “Rate limits”- REST API: 100 requests per 15-minute window per API key (global). Heavy bursts may also hit per-endpoint limits — these are returned as
429 Too Many Requests. - Public form submission: 30/min/IP globally, 100/min per tenant.
- Tracker
/trackand/recover-visitor: per-domain and per-IP rate limits, tuned for normal browser traffic.
Webhooks
Section titled “Webhooks”Pathbound can deliver events to your own URLs. Webhooks are configured in the dashboard, not via the API. See API Reference → Webhooks for payload format and signature verification.
Status
Section titled “Status”Live status: status.pathbound.ai.